Step: 1: Video is required to be submitted for the damaged products.
Step 2: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
Step 3: If approved, you’ll be automatically refunded on your original payment method within 10-15 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at amalamcollective@gmail.com.
We accept returns only in case of
- Damaged or wrong products received supported by video or images. There will be careful examination/review of the products based on the evidence shared and the customer is confirmed about the success of the Return/Exchange of the product.
- Please email us within 14-48 hours of delivery at amalamcollective@gmail.com with photos of the issue.
- Anyone informing about the damaged product after 12-48 hours of window, will not be eligible for return. Delivery time will be verified from the courier partner portal.
- Product sizes are clearly displayed on the product images, return is not eligible for size or colour not as per the expectation of the buyer.
- In case you are buying a product and want to experience a product(colours and sizes) on video call, we can help you experience the product online via whats app video call. Send us 'Hi' on our wWhatsAppats app number +91-9910180967
